Qualification Scripts

Voicemail Script

Hi, this is [YOUR NAME] with Mulholland Brand. I'm calling because you showed interest in getting more information about our custom luxury security solutions, including gates, fences, and bars with up to 35% off and rapid 1-day installation.

I will follow up with you again tomorrow, or you can give us a call back at .

Have a wonderful day.

Opening Statement

Hi, this is [YOUR NAME] with Mulholland Brand calling on a recorded line. Is this [LEAD NAME]?

-- Wait for confirmation --

Hi [LEAD NAME], I saw that you entered your info through an ad regarding enhancing your home security with our custom-designed gates, fences, and bars.

Do you have a couple of minutes?

-- Answer Questions, Then move to Qualification --

Qualification & Scheduling

*Qualify using the Qualifying Questions below:

Enter Lead Information
Qualified

As I am looking at the calendar, we have a few openings on [SUGGEST TWO DAYS], would either of those work for you?


-- Get response and select the appropriate day; Book for the soonest available time if possible --


Great, we can put you down for [DAY]. Now would you prefer a morning or afternoon appointment?


-- Discuss available times and select the appropriate time --


Excellent. To confirm, we will be scheduling you with on [INSERT DAY] at [INSERT TIME]?


-- Once confirmed, move to Closing --

Closing Statement

Thank you again [LEAD NAME] for taking the time to answer our questions.


We look forward to speaking with you on [INSERT DAY AND TIME].


Do you have any additional questions for me?


-- Answer then end the call --


Great! Thank you for your time, [LEAD NAME].


Have a nice day!

Frequently Asked Questions

What is your address?

Hours of operations?

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